Service Offer

How to Order

Your dedicated Customer Sales Advisor is awaiting your call and can even help you prepare your order by advising you on prior purchases. Should you prefer, you can order by fax or e-mail direct to head office. We also have online web ordering.

Expert Product Knowledge

The level of product advice, technical training and supplier support available to help our customers make informed choices is second to none.

Customer Service & Account Management

Your dedicated Customer Sales Advisor has full visibility of a product pad, which shows the products you have previously purchased and your prices. Our Management Information System means our customers have access to real time data to help manage their purchasing and budgetary control, saving them both time and money.

Support through e-commerce

Our Account Customers, via a secure login, can access a range of other services online. Orders can be placed using contract prices either on account or via credit card. Invoices and credit notes together with proof of delivery can be viewed and downloaded together with statistical information.

Once logged in, customers can save order baskets for future or use a quick ordering system. All Internet orders are automatically processed with an email acknowledgement by return. Once the order is placed a delivery note number quickly follows for order tracking.

Opening an online account

To open and use your online account with us please see the Login & Register tabs in the top right corner of every page.